FREQUENTLY ASKED QUESTIONS/POLICIES
Do we screen our guest guests?
Yes. No matter the length of stay, we require identity verification and screening
before a reservation.
How does M&B Backpackers market its suites?
We advertise our suites here on our direct booking website. We also market them
on other third-party short-term rental sites.
Who are M&B Backpackers guests, and how long are their typical stays?
M&B Backpackers guests include those traveling for leisure, business, or corporate
stays. Our stays range from one night to six months, with an average stay of
three nights.
Does M&B Backpackers have a cleaning team?
After each stay, our professional cleaning team will inspect and clean each unit. If
a guest stays for an extended period, we clean the apartment weekly upon
request.
The guest can cancel free of charge until 14 days before arrival.
The guest will be charged the cost of the first night if they cancel in the 14 days before arrival
For Booking more than 3 Nights Guest are to pay one night fees to keep room confirm and secure.
Children Bookings are only allowed upon request only.
Guest would be charged for damages cause by Guest.
We do not allow smoking inside living areas and inside property, but we do have smoking areas that Guest can smoke.
Pets are not allowed.
We do not allow smoking inside property; we have a smoking area, ASK FRONTDESK.
We close our doors at 2AM in the morning, as guests by then have retired into their respective rooms to rest. Our check-in time is between 2pm and 4pm, please for late check in before 6pm, do kindly inform the front desk. And our check out time is 11am. Late check out please speak to the front desk.
VISITORS ARE NOT ALLOWED INTO THE RESIDENCE OR GUEST AREAS.
THANK